Terms & Conditions

Ferlam Fragancy (“we,” “our,” or “us”) operates the website ferlamfragancy.com from Las Vegas, Nevada. These Terms govern your use of our website and services.

• We use Stripe as our payment processor.
• Data collected by Stripe: Name, billing address, payment card details (processed directly by Stripe and not stored on our servers).
• Stripe is PCI-DSS compliant (Payment Card Industry Data Security Standard). Learn more: stripe.com/privacy.

• Data usage: Solely for order processing, transactional communications, and legal compliance.
• We never sell or share customer data with third parties for marketing purposes.
• Request data deletion (excluding mandatory financial records) by emailing: fragancy[at]ferlamclothing.com].

• We use strictly necessary cookies for:
• Shopping cart functionality
• WooCommerce user sessions
• Fraud prevention
• No marketing/analytics cookies without explicit consent

• Refunds are processed per product-specific policies.
• Stripe refunds may take 5-10 business days to reflect in your account.

• We are not responsible for:
• Stripe service interruptions
• Unauthorized card use not reported by the cardholder

These Terms are governed by Nevada state law. Any disputes shall be resolved in Clark County courts.

Your Rights:

• Access, correct, or delete your personal data
• Opt-out of data processing
• Request portable data copies

To exercise these rights, email fragancy[at]ferlamclothing.com] with subject “Data Privacy Request“.